TRANSFERS
If you’ve booked but can’t attend, it’s fine for another person to attend in your place as long as you let us know before the event occurs. When advising of the transfer please have details of the replacement person on hand, including: first name, last name, email address and phone number.
CANCELLATIONS & REFUNDS
Should you wish to cancel your booking, refunds will be made on a case by case basis. If you would like to be considered for a refund please email events@brainwave.org.nz.
FEES
We may charge an administration fee to transfer or cancel your booking.
CHANGES TO CONTENT, POSTPONEMENT & EVENT CANCELLATION
In the unlikely event of cancellation of this event, our liability is limited to the refund of your booking fee. We may alter the times, dates, and content of this event without notice to you at any time. While we are sorry if this causes inconvenience, we will not be liable for any loss, damages or sadness arising from such changes.